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Frequently asked questions (Shipping related)
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, we have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Are any purchases final sale?
Sadly, we are unable to accept returns on the kit. However, you may contact us if you have a unique case
When will I get my order?
Shipping starts two weeks post launch. We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.